Frequently Asked Questions
Everything you need to know about bringing Appointed quality into your home.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while expedited options are available at checkout.
What is your return policy for home goods?
We offer a 30-day return window for all unused items in their original packaging. Please note that shipping fees are non-refundable, and some custom or final sale items may be excluded.
Are your products sustainably sourced?
Yes, sustainability is at our core. We partner with ethical manufacturers and prioritize eco-friendly materials, including FSC-certified paper and recycled textiles, to ensure a minimal environmental footprint.
How do I care for my Appointed textiles and furniture?
Each product comes with a specific care label. Generally, we recommend spot cleaning for upholstered items and machine washing linens on a cold, gentle cycle to maintain their longevity and texture.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. International shipping rates and duties are calculated at checkout based on the destination and weight of your order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and Shop Pay for a seamless checkout experience.